![Firefighter in control on the phone.](/sites/default/files/2021-07/D0216-17-50.jpg)
The Fire Brigade Operator will want to know a number of things:
- The name and number of the house or building if relevant.
- The road or street name.
- The town or village name.
- The nature of the incident:- Fire; Road Traffic Accident etc.
- If the incident is in the open you may be asked for other information such as landmarks.