Are you passionate about driving change and fostering a culture of continuous improvement? West Yorkshire Fire & Rescue Service (WYFRS) is seeking a dynamic and forward-thinking Organisational Learning Officer to join our Service Improvement and Assurance Team.
This is an exciting opportunity to help shape the future of WYFRS by identifying opportunities for learning and improvement, supporting positive change, and working collaboratively to deliver the best possible service for our communities.
You can help West Yorkshire Fire & Rescue Service by playing a key role in identifying and implementing service improvements, supporting organisational learning, and embedding national frameworks such as HMICFRS and Fire Standards. Working alongside our Operational Learning and Organisational Development teams you’ll collaborate across the organisation and with internal and external stakeholders to ensure WYFRS continues to deliver outstanding service through innovation and continuous improvement.
We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour week flexible working arrangements, including hybrid working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme.
Job Purpose: To drive change and learning in line with guidelines and frameworks, supporting WYFRS to build and maintain a culture of continuous learning and improvement.
Key Responsibilities: You’ll work collaboratively with internal and external stakeholders to identify learning and improvement opportunities, analyse and report on data, develop improvement plans, use technology to gather insight from multiple sources, and coach teams to foster a culture of continuous learning and improvement.
Essential requirements:
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Experience and involvement with internal and external quality assurance processes within a large organisation.
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Experience of collating data and producing dashboards for scrutiny and analysis
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Experience in supporting a large organisation to identify learning and improvement.
We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you’ll have the option to work both in the office and from home as part of our ‘hybrid’ working model. Therefore, applicants must have a reliable home internet connection.
The post is subject to a Standard Disclosure and Barring Service Check
Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.
For further details and to apply online please visit www.westyorksfire.gov.uk/careers. Closing date for all applications is Sunday 25th October 2026.
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All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.
If after reading all of this information, you are interested in applying, please read the documents listed above for more details and click on 'Apply' for the application form.
Please note we do not accept CVs. If you are viewing this vacancy on ‘jobsindeed’ or other external platform, the only way to apply for this vacancy is to visit www.westyorksfire.gov.uk/careers/ and complete the application form via our online Access vacancy system.
We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially and ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a ‘Real Living Wage’ employer
West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.