Are you passionate about digital transformation and ready to make a real impact? West Yorkshire Fire & Rescue Service is looking for a dynamic and analytical DDaT Business Analyst to join our Digital and Data team. You’ll work to understand business needs, define requirements, and support the delivery of innovative, user-centred digital solutions that improve operational effectiveness and service delivery. If you have strong communication skills, a problem-solving mindset, and experience in business analysis, this is your opportunity to help shape the future of digital services in a forward-thinking emergency service.
We offer an excellent package including generous holiday entitlement, family friendly policies, 37 hour week flexible working arrangements, including Hybrid Working, local government pension scheme, free onsite parking, Sports and Social Club with free use of gym, an Employee Assistance Program and car salary sacrifice scheme.
Job Purpose: To deliver high-quality business analysis that supports digital transformation across the Service. The postholder will work with stakeholders to understand business needs, define requirements, and support the design and implementation of innovative, user-centred digital solutions.
Key Responsibilities:
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Lead stakeholder engagement to gather and document business requirements.
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Develop As-Is and To-Be process maps aligned with strategic goals.
- Define KPIs and support benefits realisation.
- Produce business cases, project briefs, and analytical reports.
- Support solution design, testing, implementation, and training.
- Promote continuous improvement and innovation in digital delivery.
- Ability to work autonomously managing competing priorities and work under pressure.
Essential requirements:
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Understanding of business analysis, including requirements gathering and process mapping.
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Experience working in digital transformation or ICT project environments.
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Strong stakeholder engagement and communication skills.
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Proficiency in business analysis tools (e.g. BPMN, SWOT, MoSCoW).
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Degree or equivalent experience in a relevant discipline.
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Professional qualification in Business Analysis (e.g. BCS/ISEB) or willingness to work towards.
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Excellent analytical, documentation, and problem-solving skills.
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Proficiency in Microsoft Office and knowledge of data protection and governance.
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Full valid UK driving licence
We offer flexible working arrangements, including hybrid working. Whilst you will be required to work from our offices for parts of your initial training, after this you will work both in the office and from home as part of our 'hybrid' working model. Therefore, applicants must also have a car available for work purposes with valid business insurance and have a reliable home internet connection.
Job share applicants are welcome to apply.
Joining a first-rate organisation, you will have the job satisfaction of knowing each day that you are contributing to the success of one of just six metropolitan fire and rescue services in the UK, supporting around 950 firefighters who work round the clock, plus around 300 support staff, who help people and save lives.
For further details of this and all our vacancies and to apply online please visit www.westyorksfire.gov.uk/careers
Closing date for all applications is 18th October 2026.
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All correspondence will usually be sent to your email account registered with the online recruitment system rather than by letter. Please check your email account regularly.
If after reading all of this information, you are interested in applying, please read the documents listed above for more details and click on 'Apply' for the application form.
Please note we do not accept CVs. If you are viewing this vacancy on ‘jobsindeed’ or other external platform, the only way to apply for this vacancy is to visit www.westyorksfire.gov.uk/careers/ and complete the application form via our online Access vacancy system.
We are an equal opportunities employer; we value and celebrate equality, diversity and inclusion. We particularly welcome candidates from communities that are currently under-represented at WYFRS, including women, racially and ethnically diverse applicants and applicants with disabilities. We can offer support and adjustments for candidates and staff who experience barriers to work that result from health conditions or Specific Learning Differences, such as dyslexia. We are a ‘Real Living Wage’ employer
West Yorkshire Fire & Rescue Service are committed to the safeguarding of our staff, volunteers, visitors and the community we serve. This includes protecting vulnerable adults, children and young people from potential neglect and harm. All employees must share the same commitment.