In emergencies call 999

Frequently Asked Questions

Careers Questions

Q. Can I register for alerts for future job vacancies?


Yes, you will need to register on our online e-recruitment system (Opens in a new window). You will need to provide your name, email address and choose a case-sensitive password which needs to include letters and numbers. You will then be able to select which roles you want to be alerted for e.g. all vacancies/firefighting/support staff roles.

Each time you use the e-recruitment system you will need to enter a username and your password. In the vast majority of cases your username will be the email address that you used to register with initially. If you forget your password, simply enter the email address you registered with on the system and it will be emailed to you.

Q. Do you just employ Firefighters?


No. Although the focus is on front-line operational staff, for that to be effective we rely upon a range of support functions and activities. We employ staff in financial services, employment services, legal services, occupational health and safety, information and communications technology and administration services. They all contribute greatly to the ability of front-line staff to deliver an exceptional service to the communities of West Yorkshire.

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Q. What do Firefighters do?


Our firefighters have one of the most respected jobs within the community: responding to incidents, preventing them from happening and protecting West Yorkshire citizens and property.

In order to achieve our ambition of “Making West Yorkshire Safer” and provide an excellent service to all our communities, we must employ firefighters who can recognise, understand and respond to their needs. A diverse workforce which reflects West Yorkshire communities is better equipped to achieve this.

To find out more about what they do, visit our Careers pages.

Q. What’s the difference between Wholetime and On-Call Firefighters?


Firefighters can be either wholetime or employed on an on-call basis.

Wholetime firefighters are permanently based at, and mobilised from a fire station.

On-call firefighters are required to live and/or work within five minutes of the station and respond to emergency calls via an alerter. They often have other jobs and/or responsibilities.

To find out more about wholetime and on-call firefighters and for recruitment information visit:

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Q. I’m thinking about a career with West Yorkshire Fire and Rescue Service, where can I get more information?


The Careers section of our web site provides more information about the types of role performed by firefighters and support staff.

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Q. Does WYFRS have any vacancies?


All vacancies are published on the Careers section of our web site.



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Fire Safety In The Home

Q. What is a ‘Safe & Well’ visit?

Q. I have a smoke detector that is bleeping / chirping. Who do I ring?


If the detectors have been supplied and installed by us please read the following guidance. If your device has been supplied by another agency or has been purchased from a retailer, you should contact either the installer or the manufacturer shown on the device.

A bleeping detector is designed to last at least 30 days after the first bleep and will still operate normally in the event of it identifying smoke. You can silence the bleeping for 8 hours by pressing the central test button on the device once (you can use a brush or mop handle to save stretching to do this).

Firstly, we recommend that you vacuum the detectors to remove any dust trapped inside which can affect the mechanism inside and cause it to bleep. You should do this every 3-6 month.

Secondly, the detectors are optimised to perform between 4-38 degrees, if the temperature in your home drops below this (especially likely during the night and in winter) this can cause the detector to chirp. Ensure your home is heated sufficiently and left on low over night.

If you have followed the above advice and the detector continues to bleep, you should contact the manufacturer, Fire Angel, on 0800 1412561. They will ask for the batch number which is on the back of the detector and will send a replacement if the detector proves to be faulty and is within its 10-year warranty.

The detectors are provided initially as a free gift for you to maintain as above and replace. Remember to test each detector weekly.

Note that if you live in rented accommodation your landlord is required by law to provide you with adequate smoke detection and you should contact them to request a replacement.

Q. I have a strobe/vibrating pillow device fitted and it has a yellow flashing fault light.


If your device has just been fitted by West Yorkshire Fire & Rescue Service, the strobe pad may flash a yellow light for up to 72 hours whilst the units back up battery is charging. The device itself is mains powered and will still function if smoke is detected.

Check that the device is still plugged in correctly. If the unit has lost power, it will need to recharge and causing the yellow light to flash until it is fully charged again.

If this fault light is flashing beyond the initial 72 hour period after fitting, please contact the station or Fire Prevention staff member that fitted the device and they will attend and provide support.

The unit carries a 10 year Warranty but will require its back up battery to be replaced at around 5 years of age. A new battery can be requested and will be sent out to you free of charge by contacting Fire Angel on their free phone technical support number: 0800 141 2561 during normal working hours. If the fault persists, a member of West Yorkshire Fire & Rescue Service will arrange to visit you to provide assistance.

Q. How do I arrange a Safe & Well visit to get a free smoke alarm for my property?


West Yorkshire Fire & Rescue Service will, subject to an initial assessment, arrange to visit you at home and carry out a ‘Safe & Well’ visit. As part of this process, we may fit a range of free interventions including smoke detection, to help you reduce the risk of fire in your home.

Visits are carried out seven days a week, from 9am to 9pm.

For more information on ‘Safe & Well visits’ and how to request one click here.

General Questions

Q. Can you please confirm how West Yorkshire Fire and Rescue Service tendering process works?


Open tenders for the supply of goods and services to the Authority will be advertised on our ‘Applications to Tender’ page of our website.

Information of the Authority’s Procurement Policy and Strategy are also available by using the ‘Applications to Tender’ link above.

Q. Where are your headquarters located?


To access a copy of a map showing the location of West Yorkshire Fire and Rescue Service Headquarters together with directions of how to find us please use the following link:

West Yorkshire Fire – HQ Location

Address: West Yorkshire Fire and Rescue Service Headquarters, Oakroyd Hall, Bradford Road, Birkenshaw, BD11 2DY

(For visitors using Sat Nav please use the Post Code: BD11 2LS)

Q. How do I inform West Yorkshire Fire and Rescue Service that I am going to carry out controlled burning?


If you are planning any controlled burning please inform us using the Control Administration line:

0113 8237007

Q. Do West Yorkshire Fire & Rescue Service offer the use of community rooms?


Some of our stations do offer the use of community rooms; details of those stations that do are as follows:-










If you wish to book a room, you would need to contact the relevant station direct. Please click on the following Related Pages link which takes you direct to our website stations page whereby you can find the relevant contact details.

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Q. I would like to request photos/DVD footage from West Yorkshire Fire and Rescue Service – are they available and is there a fee for you to provide?


Our Visual Services Department do hold photos and DVD footage, however, in order for us to respond to this type of request we would require specific information (ie. name/date/location etc) and we may also require a fee to release the information.  In addition, exemptions in relation to the Freedom of Information Act 2000 may also apply.

If you do hold the specific information above and wish to submit a formal request, please do so by using the relevant form below:

Information Request Form

For further information regarding Freedom of Information Requests, exemptions and possible charges, please click on the Related Pages link below:

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Q. I am interested in doing a firefighter exchange with someone from the UK – does your Brigade offer an exchange program?


Unfortunately, West Yorkshire Fire and Rescue Service do not participate in firefighter exchange programs.

Q. How can I make a charitable donation to West Yorkshire Fire and Rescue Service?


The Firefighters Charity welcome any kind of support and donations can be made by sending a brief covering letter with a cheque made payable to “The Firefighters Charity”.  Please ensure such cheques are sent to the Finance Department, West Yorkshire Fire and Rescue Service, Oakroyd Hall, Bradford Road, Birkenshaw, BD11 2DY.

Alternatively, you can also make a donation via The Firefighters Charity website by clicking on the link below and selecting the ‘Donate Now’ button.

The Firefighters Charity

Q. What advice do West Yorkshire Fire and Rescue Service provide in relation to Carbon Monoxide poisoning?


Carbon Monoxide is a colourless, odourless gas that is highly toxic and we would therefore urge people to read the following information by clicking on the links below:-

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Q. Do you provide and install Carbon Monoxide detectors?


As Carbon Monoxide does not relate to fire safety, West Yorkshire Fire and Rescue Service do not provide or install Carbon Monoxide detectors, as we are not specialists in this area. However, please click on the following links which provide useful independent advice in this area:-

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Q. I would like to visit my local Fire Station or take a group of children – is this allowed and if so, how do I arrange?


Yes we do allow visits to stations for the general public and groups of children, however, you must telephone first to make an appointment direct with the station in order to arrange a convenient date and time.

Please be aware visits may be affected or cancelled at late notice due to the Firefighting Crews’ operational commitments, such as attending emergency calls.

Please use the Related Pages link below to access the Your Area pages of this website.  Once there you can then identify your district and your local station and find the relevant contact details.

If you have any difficulties, please telephone Headquarters during normal office hours on 01274 682311.

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Q. How do I find out more information about Fire Alarms for people with Sight/Hearing/Mobility impairments?


Specialised alarm products include Easy Access alarms, bright stickers to attach to alarms, Strobe Lights and Vibrating Pad Alarms.  Your local fire station will be able to advise on these products or help with installation.

Further information and support is provided by the following organisations:


Royal National Institute for the Blind (RNIB)
Telephone: 0845 766 9999

Royal National Institute for the Deaf (RNID)
Telephone: 0808 808 0123
Textphone: 0808 808 9000

The Government’s “Fire Kills” website:

High Rise Buildings

Q. How many enforcement and prohibition notices have West Yorkshire Fire and Rescue Service issued in relation to high rise buildings?


You can access this information from the following link on the Chief Fire Officers Association (CFOA) website at . (Please note this data is available for flats of four storeys, and above and cannot be broken down any further).

Q. Do West Yorkshire Fire and Rescue Service record details of potentially flammable cladding?


This information is not recorded by West Yorkshire Fire and Rescue Service.

Q. What is the Pre-Determined Attendance (PDA) for a confirmed fire in a high rise building?


The PDA for a confirmed fire in a high- rise building currently is:-

  • Number of pumping appliances – 3
  • Number of aerial appliances – 1

Q. What has been the total number of Fire Safety Inspectors employed by West Yorkshire Fire and Rescue Service since 2007?


Please see below – These figures are based on qualified fire safety officers available and not necessarily the number of staff who currently carry out inspections/audits.

Year Total number of appointed Fire Safety Inspectors
2007 81
2008 89
2009 89
2010 89
2011 80
2012 63
2013 33
2014 31
2015 28
2016 26
2017 27


Q. How often do West Yorkshire Fire and Rescue Service undertake inspections at tower blocks?


This would be undertaken on a risk based approach to the inspection using the process detailed in the Integrated Risk Management Plan guidance note 4 2008 DCLG, or immediately if in relation to a complaint or the notification of dangerous conditions.

Property Management

Q. How are procurement methods determined?


All tendering and works procurement is carried out in accordance with the Standing Orders of West Yorkshire Fire and Rescue Authority.

Q. Do any schemes fall under European Advertising requirements?


When major schemes are appropriately sized, requirements for suitable consultants or contractors are advertised for selection in accordance with the requirements of the Official Journal of the European Union.

Q. Will contractors placed on the approved contractors list be guaranteed work?


Inclusion on the approved list does not necessarily mean that contractors will automatically be given the opportunity to tender/quote for work, nor will there be a guarantee that contractors will be awarded any contracts for work. However when planning works, consideration will be given to the suitability of contractors for the type and category of work to which their application applies.

Q. How do contractors remain on the approved contractors list?


To maintain eligibility for selection, contractors must ensure they submit their Insurances and Health and Safety details and the like annually or when expiry dates are reached or alternatively, ensure that their Constructionline registration remains valid.

Additionally, the Authority reserves the right to suspend or remove any Contractor from the list if:

  • The Contractor is or becomes, in the opinion of the Authority, unsuitable for inclusion on the list.
  • The Contractor is unsatisfactory in respect of any contract awarded to him by the Authority.
  • The Contractor fails to tender, without adequate warning or notice, on one or a number of occasions having been invited to do so.
  • The Contractor declines to tender on two occasions having been invited to do so.

Q. How do contractors gain inclusion on the approved contractors list?


Selection of contractors is generally determined by meeting the requirements of the West Yorkshire Fire and Rescue Authority Approved Contractor’s document which is available on request from the Property Management Unit.

Alternatively, current registered members of Constructionline may be considered and selected.

Q. How are contractors selected for work?


Generally, suitable contractors are selected for work from the approved contractors list which is managed by the Property Management Unit.

Q. What categories of work do the Property Management Unit deal with?


All kinds of construction, refurbishment, maintenance and repairs including building services and estates management.

Risk Management

Q. What are the consequences of not doing Risk Management?


West Yorkshire Fire and Rescue Service will not have insight into how the service could be improved, consequently the wrong allocation of resources could be made.  Decisions will be made without complete information or adequate knowledge of future consequences, the overall probability of reducing risk to life will be lower.

Q. What can Risk Management do for West Yorkshire Fire and Rescue Service?


There will be a cultural shift from reactive to proactive decision making that avoids problems before they arise. Anticipating risk trends will become a part of everyday business, and the management of risks will be an integral part of strategic planning.

Q. What does success look like?


An effective Integrated Risk Management Plan should:

  • identify existing and potential risks to the community within the authority area;
  • evaluate the effectiveness of current preventative, protective, and response arrangements;
  • identify opportunities for improvement and determine policies and standards for prevention and intervention;
  • determine resource requirements to meet these policies and standards;
  • include arrangements for implementation, monitoring, audit and review
  • The primary objective is to make the service more responsive to locally identified needs and enable better delivery of community safety.

Q. What is Risk Management?


Risk Management is a practice with processes, methods, and tools for managing risks in an organisation. It provides a disciplined environment for proactive decision making to:

  • assess continuously what could go wrong (risks);
  • determine which risks are important to deal with;
  • implement strategies to deal with those risks

For further information on Risk Management and to view our please click on the Related Pages link below.

Community Risk Management Strategy (2.77mb) PDF Document