West Yorkshire Fire & Rescue Authority

PRIVACY POLICY
The detail contained within this ‘Privacy Policy’ relates to the official corporate website of the West Yorkshire Fire & Rescue Service and to it’s responsible body, the West Yorkshire Fire & Rescue Authority (referred to hereafter as WYFRA), and branded as www.westyorksfire.gov.uk.

We wish to treat your privacy rights seriously and in relation to our website, we will use your personal information to process enquiries, compliments or complaints, competitions or any orders that you wish to make using our corporate website, www.westyorksfire.gov.uk.

Our site is stored by an external third party contractor who will support us in providing the service to you.

NOTICE: 
This policy only applies to westyorksfire.gov.uk and not to the companies, individuals, organisations or other websites to which there are links from, or who provide links to, our site.

Your Consent
Your use of this website signifies your consent to allow us to collect and use personal information about you in accordance with this Policy. 
Should we change our Policy for any reason, the changes will be posted on this page, so that you are always kept informed of how we collect, store, use and eventually disclose your personal information.
How do we collect your personal information and how do we use it?

General Contact
When you supply any personal information to us, we have legal obligations towards you in the way we deal with that data. 

We must collect the information fairly and we must let you know how we will use it.

You may provide personal information when communicating with us and we may request your name, address, e-mail address, further contact details and telephone number.

We may also use the information you provide to help us develop the design and layout of our website in order to improve the availability of our service to you, and to ensure that our site is as useful and enjoyable as possible.

Please note for general contact information, these pages are not secure, and this information is submitted on-line, at your own risk.

It may be that some of the personal information you give us is ‘sensitive’ personal data within the meaning of the Data Protection Act 1998. Any such sensitive information will only be disclosed with your express consent and we will respect your personal information and undertake to comply with all applicable UK Data Protection legislation currently in force.

The length of time the information is held
We will retain personal information on our systems, for the length of time it takes us to provide the service to you. 

On completion of this service provision and provided the process has run smoothly, we will then remove that information and destroy it.

We will ensure that all personal information supplied is held securely and in accordance with the Data Protection Act 1998.

Surveys and Public Consultations
In our pursuit of ever more effective service provision we may offer you the opportunity to participate in surveys or consultations in relation to local and national Fire & Rescue Service issues.

Whether such contacts are made with you by the WYFRA or it’s agents, a record of the information provided by you will be kept by the WYFRA and will not be released to any external third parties outside the WYFRA without first obtaining your consent, unless we are required by law to disclose certain information.

Under 16s
If you are under 16, please get your parent/guardian’s permission beforehand whenever you provide personal information on-line to our corporate website. 
Users without this consent must not provide us with personal information.

Technical Information – Cookies
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Cookies in themselves do not identify individual users, but register the computer used. Many websites use cookies to tag whenever a user visits their site in order to track traffic flows through their sites.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. On revisiting this site, our computer server will recognise the cookie, and give us information about your last visit.

Any information that is supplied by these cookies can help us to provide you with a better service, and assists us to analyse the profile of our visitors, and the areas of our site most frequently visited.